This article is a follow-up to a major section in our recent article Non-Lawyers: A Critical Success Factor for the Law Firm of the Future. Namely, when should non-lawyers – and specifically, business development professionals – be expected to interact…
The Executive Committee of an AmLaw 200 firm (aspiring to become an AmLaw 100 firm) raised the following question. “(We’re at) an awkward size (roughly 500+ lawyers)…what should a mid-size firm like ours do (strategically)?” Given their aspirations, the answer…
Our last post introduced the principles underpinning a valuable strategy tool – co-creation. We noted that co-creation is a tool particularly well suited to sophisticated legal practices for two reasons. First, in many respects co-creation principles align well with attorneys’…
This is the first in a two-part discussion of a valuable innovation tool for law firm leaders – “co-creation.” Co-creation has its greatest value at the individual client level, but can be applied at practice level as well. Co-creation dovetails…
We have seen a spike of interest in the Balanced Scorecard since our December 2012 strategy question of the month focused on what kinds of measures law firms are using. As regular readers will recall, the only measures firms are…
October’s law firm strategy topic of month was the value of client feedback. Our initial rationale for exploring this topic grew as a by-product of our June 2012 strategy question of the month. June’s survey focused on best practices in…
Our June 2012 strategy question of the month focused on best practices in strategic planning in law firms. One of the principle factors that distinguished the firms reporting the most success with strategic planning from those reporting the least success…